Shipping policy
Shipping and Delivery Policy
Last updated: March 17, 2025
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should therefore be read alongside our main Terms.
Order Processing
All orders placed on Dood Woof are processed within 1-3 business days (excluding weekends and holidays). Once your order has shipped, you'll receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
We proudly offer free standard shipping on orders $25+ within the continental U.S. on all orders. Typical delivery times are between 3-7 business days after your order has been processed. Please note, all delivery times provided are estimates only and given in good faith.
Expedited Shipping
Expedited shipping (2-3 business days) is available to choose from
Delivery Location
We currently ship exclusively within the United States. International shipping is not available at this time.
Tracking Your Order
As soon as your order ships, we'll send you a tracking number via email.
Damaged, Lost, or Stolen Packages
If your order arrives damaged, or if your package is lost or stolen, please contact us immediately at hello@doodwoof.com, and we'll resolve the issue promptly.
Returns & Exchanges
For information about returns and exchanges, please review our Return Policy.
Contact Us
If you have any further questions or comments about this policy, you can contact us by:
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Email: hello@doodwoof.com
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Online contact form available on our website.